399brt believes gaming should be a source of entertainment — not stress or addiction. We want you to play responsibly, respect your limits, and keep gaming fun.
Recognize the Warning Signs
If any of the above apply to you, take a break today and talk to our support team.
399brt provides effective tools to keep your gaming experience safe and enjoyable.
Set your own daily, weekly, or monthly deposit limits. Once set, these limits cannot be exceeded — it's the simplest way to stay in control of your budget.
Decide in advance how long you'll play each day. Once your set time is up, you'll be automatically notified and prompted to take a break.
Need to take a step back? Set a cooling-off period from 24 hours up to 6 weeks. During this time, all betting on your account will be completely suspended.
If you need an extended break, use the self-exclusion feature. You can close your account anywhere from 6 months to permanently — the choice is yours.
Set a loss limit in advance so you know exactly how much you're willing to lose in a given period. Once that limit is reached, no further bets can be placed — protecting you from unnecessary losses.
Our 24/7 support team is here for you whenever you need us. If you have any concerns about your gaming, reach out right away — you'll find help, not judgment.
Responsible play means enjoying gaming as a recreational activity — without letting it cause financial problems, stress, or damaged relationships. 399brt's responsible gaming policy ensures that every player can enjoy gaming consciously, safely, and in a controlled manner.
Simply put, responsible gaming means you're in control of the game — not the other way around. 399brt is firmly committed to this principle and provides a range of tools and support to keep every user safe.
Please note: Gaming should be a source of enjoyment. It should never be used as a way to solve financial problems or relieve stress.
399brt's Responsible Gaming policy is built in line with guidelines from international gaming regulatory bodies. We want every member to enjoy gaming in a healthy and happy way over the long term.
Online gaming and betting is a legitimate and popular form of entertainment. But like any pastime, it can become harmful without proper limits. Many young and adult players in Bangladesh enjoy gaming — yet some unknowingly end up spending more time or money than they intended.
Research shows that uncontrolled gaming can negatively affect mental health, family relationships, and financial stability. That's why 399brt has made responsible gaming a core principle from the very start.
399brt believes the well-being and financial security of every player is our responsibility. That's why we don't just offer games — we also provide the tools to keep you protected.
Gaming addiction is a real problem that develops gradually — not overnight. If you notice the following signs, it's important to pay attention. These are not signs of weakness; they're signals to seek help in time:
Important: If several of the signs below apply to you, please speak with our support team or seek professional help.
Behavioral signs
Financial signs
Mental Signs
Physical Signs
Playing responsibly doesn't mean having less fun. In fact, following a few simple rules can make gaming more enjoyable — because it stays stress-free entertainment. 399brt's experts share some practical tips:
If you feel gaming is affecting your daily life, contact the 399brt support team today. Asking for help is a sign of strength.
399brt gives you a set of practical tools to stay in control of your gaming. They're easy to use and can be activated anytime from your account settings:
First, log in to your 399brt account and go to your profile settings.
From the profile menu, click on "Responsible Gaming" option.
Set a deposit limit, session time limit, or loss limit — whichever you need.
Choose a cooling-off period or self-exclusion option for a longer break.
For any changes or assistance, reach out to our 24/7 support team directly.
Limits take effect immediately once set. However, increasing a limit requires a waiting period — this is by design, to protect you from impulsive decisions.
Ask yourself the following questions. If you answer "yes" to most of them, it may be time to seek help.
Do you sometimes spend far more time gaming than you originally planned?
Do you feel the urge to keep betting in order to win back what you've lost?
Have you neglected family, friends, or work because of gaming?
Do you feel restless, irritable, or angry when you can't play?
Have you spent more than your budget on gaming?
Have you hidden or lied to family or loved ones about your gaming?
Is gaming causing you to neglect your sleep, meals, or personal care?
Have you tried to stop gaming but couldn't?
If you answered "yes" to 3 or more questions, please speak with our support team or a professional counselor.
Gaming addiction is a manageable problem — you don't have to face it alone. 399brt is always here for you and ready to point you toward the right support when needed.
399brt Support
Our 24/7 live chat support team is here to help with any gaming-related concerns. No judgment — just help.
Professional Counseling
Consulting a mental health professional is the most effective step for gaming addiction. Reach out to a nearby hospital or counselor.
Family Support
Talk openly with the people close to you. The support of loved ones can make a real difference in overcoming a gaming problem.
Self-Help Methods
Keep a gaming diary, track your spending, and explore alternative hobbies. Small steps can lead to big changes.
399brt strictly prohibits anyone under 18 from using the platform. Age verification is mandatory at registration, and suspicious accounts may be investigated at any time.
If you are a parent and suspect your child is using an online gaming or betting platform, take the following steps:
399brt follows a zero-tolerance policy to protect minors. Any account identified as belonging to an underage user will be closed immediately.
Set your limits, play responsibly, and enjoy casino, slots, bingo, and Sports Betting — completely safely.